Welcome to Cogent Innovators

Knowledge / Innovation / Flexibility

At Cogent, we feel we are never done learning. Technology is a swift current, always moving, always changing. We work hard and make it a priority to keep up with the latest technology and information so that we can offer our customers the best service.

We believe this attitude should carry over into all other aspects of business as well. We continue to reevaluate how we run our business, how we relate to our customers, and why we do what we do. Read more to see how we strive to give our customer’s more.

Meet / Clarify / Understand

At Cogent we understand that the best way to meet our customers needs is to know the customer. We do this by spending time with our customers at their location so that we can help them in building a successful strategy. We take the time to listen, clarify, and understand.

Plan / Design

Knowing our customers and their needs is only the first step. Turning that knowledge into a plan is what really benefits our customers. By keeping up on the latest technical information, we at Cogent can often offer new and exciting ideas and solutions to help keep our customers on the cutting edge of technology.

Our technicians can use the information they've gathered to design a strategy that will help organizations meet their needs and achieve their goals – reasonably and affordably.

Build / Serve

We not only listen to customer's needs and design a plan - we put it into practice. As soon as a strategy is in place we go to work making that dream a reality. We believe that it’s not just about a sale and work to keep the lines of communication open so that we can continue to get feedback from our customers and insure their complete satisfaction.

Our technicians and office staff are always happy to listen to concerns and answer questions. We truly care about what our customers think, want and need.

Support / Guide

We continue to provide support for our solutions, after they have been implemented, to ensure quality and success. In keeping a relationship with our customers we are able to continue to offer feedback and guidance to help organizations meet new challenges as they expand and grow.

Our technicians are continually educating themselves on current technology so that you don’t have to. We love to be able to not only listen to our customers, but to offer feedback and suggestions to them to help them stay up-to-date. Sometimes we can offer solutions that they aren’t even aware of!

Cogent History

1998 Cogent is founded by Stefan Adams and Ben Nolen

2002 First employee is hired.

June 2003 Both Ben and Stefan are able to dedicate themselves to Cogent full-time.

October 2003 Jennifer Nolen is hired to take on the roles of Business Manager and Customer Service and Support.

November 2003 Cogent becomes a member of the Union Area Chamber of Commerce.